My kids wished for better servicing at the pool. we waited too long for towels. A prompt better suited for families would be ensuring poolside needs are met quickly.

The staff is friendly and cute. The location is convenient to local attractions. Our room was spacious and clean. The beds are very comfortable and modern. A pleasant stay! 😊

The open spaces and bright decorations made me feel right at home, like I was at a cozy family gathering. The easy access to areas without too many steps was a lovely touch for seniors like myself.

More seating in common areas would be helpful.

Cozy, cozy, cozy.

The front desk staff were engaging and welcomed us with warm smiles. Our Suite with Two Queen Beds, Sofa Bed, and Trundle Bed was spacious and perfect for our family! The overall vibe was relaxed and inviting

strongly recommend 💖✨

During my solo stay, i found the space to be spacious and comfortable. The staff went above and beyond to address my needs My previous stay in cromwell didn’t compare to how much better this visit was.

the pool towels were always unavailable.

The room was spacious, but the shower head sprayed everywhere.

Comfortable Stay with Room for Improvement

The spacious suite accommodated my family comfortably. The pool was inviting, although the cleanliness could improve. We enjoyed the warm breakfast options but wished for more variety. Pro tip, bring your own snacks, as the selections were a bit limited. A positive, cozy atmosphere overall!

The suite was spacious and well-decorated, offering a comfortable stay. Beds were plush, ideal for relaxation after a long day. Check-in was a breeze, with staff being especially sweet and accommodating. However, noise could be an issue with the trundle bed setup, which may not provide complete privacy. Additionally, the food options were limited, despite the meaty pizza being a highlight.

I appreciated the bright and open spaces throughout the hotel, making it feel welcoming. The accessible layout allowed me to move freely without obstacles, enhancing my overall comfort during my stay.

More seating in common areas for comfort.

Family with children deserve better

The breakfast was a disaster at times , I mean really you can't run out of milk an hour early ? And the pool area was great for kids so there was that. The front desk was the real highlight whatever skills they had they should teach everyone else.

It wasn't cheap but it felt like they cut corners everywhere.

great for families needing space and convenience and bartending with heart from bartender bob

Friendly staff, clean facilities.